Our Staff

First time visit. They were able to access our records from a previous supplier in Tacoma, WA and made positive adjustments to our hearing aids. Will definitely return

I saw LeAnn on my first visit in August of 2022. She explained my options after my hearing test. She recommended a behind the ear aid by Starkey. It took just over two weeks to get them in store. When set up to my prescription, I said I probably wouldn't...

If I could, I would give 10 stars. Their customer service and competence is way above par. I had hearing aids from another company for 2 years but was not entirely happy with the quality and went for new ones. LeAnn has been at New Sound for many years and...

My 1st time visit was to get a part I needed for my hearing aids. I got way more; a brand new pair of hearing aids at no cost to me. I was unaware my insurance company covers a new pair every year! Everyone at new sound hearing were so...

The service is always fast and reliable, they willingly make provision for appointments because of my hour of travel to their office. They are always friendly and professional, and take excellent care of my hearing needs. I have taken my mother to other hearing offices and they didn’t provide nearly...