The 5 stars are for customer service. Even though curbside service is the only option at this time, I was greeted quickly and then received a cleaning for my mom's device immediately. Marilyn did an awesome job! My mom was vary happy with the results, and I was delighted to...

It was quick and easy to get my first appointment, the people at the local office were friendly and professional. The orientation, diagnostics and consultation were first rate and technologically advanced compared to others I have used in Spokane. I had my new hearing aids inside one week, the handling...

The staff at this office are the tops! Cant think of a better place to trust my hearing needs. I have always gotten the best service, advice and product recommendations. Leeann is excellant at what she does. Her ability to always know what product best suits her clients needs builds...

I lost the rubber tip off one of my aids. Where I bought the aid is out in the valley, so I stopped by NewSound to see if they could help. They not only found a tip that fit my aid, they installed new batteries and charged me nothing. Friendly...

This will be my 3rd set of hearing aids. This happens every 5 years and I have to say its gets better everytime. This team of women are awesome. Very professional and understand customer care. It's a wonderful experience everytime I go in!!!!